Frequently Asked Questions

Get answers to common questions about your ProductPlan account.

14 articles in this collection
Written by Jim Semick, Nick Fields, and Isabella Iannitti

Managing Accounts

What happens after my trial expires?

Written by Jim Semick
Updated over a week ago

How does licensing and pricing work?

Our pricing is simple: We charge only for Editors of a roadmap and sharing with viewers is free and unlimited.

Written by Jim Semick
Updated over a week ago

Can I transfer team administrator rights?

Written by Jim Semick
Updated over a week ago

What payment methods do you accept?

We accept all major credit cards online including Visa, MasterCard, American Express and Discover Card.

Written by Jim Semick
Updated over a week ago

What happens to my Trial roadmaps after I subscribe?

Written by Jim Semick
Updated over a week ago

Does inviting someone to a roadmap also add them to my team plan?

Written by Jim Semick
Updated over a week ago

Does ProductPlan work with resellers?

Written by Isabella Iannitti
Updated over a week ago

What browsers do you support?

ProductPlan's list of supported browsers.

Written by Nick Fields
Updated over a week ago

Product Questions

Can I assign start and end dates?

Written by Jim Semick
Updated over a week ago

Do you have an API?

Written by Jim Semick
Updated over a week ago

How is Percent Complete calculated?

Written by Nick Fields
Updated over a week ago

Can I move bars between roadmaps?

Written by Jim Semick
Updated over a week ago

Can I change my notification preferences?

Written by Jim Semick
Updated over a week ago

Can I pull my roadmap information out later?

Written by Jim Semick
Updated over a week ago