Frequently Asked Questions

Get answers to common questions about your ProductPlan account.

14 articles in this collection
Written by Nick Fields, Isabella Iannitti, and David Hughes

Managing Accounts

What happens after my trial expires?

See how you can manage your account after your trial has expired.

Written by David Hughes
Updated over a week ago

How does licensing and pricing work?

Our pricing is simple: We charge only for Editors of a roadmap and sharing with viewers is free and unlimited.

Written by David Hughes
Updated over a week ago

Can I transfer team administrator rights?

Learn how to transfer Admin rights to other team members.

Written by David Hughes
Updated over a week ago

What payment methods do you accept?

We accept all major credit cards online including Visa, MasterCard, American Express and Discover Card.

Written by David Hughes
Updated over a week ago

What happens to my Trial roadmaps after I subscribe?

Understand what happens to your roadmaps once you subscribe.

Written by David Hughes
Updated over a week ago

Does inviting someone to a roadmap also add them to my team plan?

Understand how to invite someone to your roadmap and how to invite someone to your team's plan.

Written by David Hughes
Updated over a week ago

Does ProductPlan work with resellers?

Understand how ProductPlan works with resellers.

Written by Isabella Iannitti
Updated over a week ago

What browsers do you support?

ProductPlan's list of supported browsers.

Written by Nick Fields
Updated over a week ago

Product Questions

Can I assign start and end dates?

Learn how to assign start and end dates to your bars and containers.

Written by David Hughes
Updated over a week ago

Do you have an API?

Find out how to learn more about ProductPlan's API options.

Written by David Hughes
Updated over a week ago

How is Percent Complete calculated?

Use ProductPlan's percent complete option to keep track of progress on your initiatives.

Written by Nick Fields
Updated over a week ago

Can I move bars between roadmaps?

Learn how to move Bars or Containers between roadmaps.

Written by David Hughes
Updated over a week ago

Can I change my notification preferences?

Both editors and viewers can change the notification preferences on their accounts and on individual roadmaps.

Written by David Hughes
Updated over a week ago

Can I pull my roadmap information out later?

Export your roadmap information at any time.

Written by David Hughes
Updated over a week ago