Frequently Asked Questions

Get answers to common questions about your ProductPlan account.

14 articles in this collection
Written by Jim Semick, Nick Fields, and Isabella Iannitti

Managing Accounts

What happens after my trial expires?

See how you can manage your account after your trial has expired.

Written by Jim Semick
Updated this week

How does licensing and pricing work?

Our pricing is simple: We charge only for Editors of a roadmap and sharing with viewers is free and unlimited.

Written by Jim Semick
Updated this week

Can I transfer team administrator rights?

Learn how to transfer Admin rights to other team members.

Written by Jim Semick
Updated this week

What payment methods do you accept?

We accept all major credit cards online including Visa, MasterCard, American Express and Discover Card.

Written by Jim Semick
Updated this week

What happens to my Trial roadmaps after I subscribe?

Understand what happens to your roadmaps once you subscribe.

Written by Jim Semick
Updated this week

Does inviting someone to a roadmap also add them to my team plan?

Understand how to invite someone to your roadmap and how to invite someone to your team's plan.

Written by Jim Semick
Updated this week

Does ProductPlan work with resellers?

Understand how ProductPlan works with resellers.

Written by Isabella Iannitti
Updated this week

What browsers do you support?

ProductPlan's list of supported browsers.

Written by Nick Fields
Updated this week

Product Questions

Can I assign start and end dates?

Learn how to assign start and end dates to your bars and containers.

Written by Jim Semick
Updated this week

Do you have an API?

Find out how to learn more about ProductPlan's API options.

Written by Jim Semick
Updated this week

How is Percent Complete calculated?

Use ProductPlan's percent complete option to keep track of progress on your initiatives.

Written by Nick Fields
Updated this week

Can I move bars between roadmaps?

Learn how to move Bars or Containers between roadmaps.

Written by Jim Semick
Updated this week

Can I change my notification preferences?

Both editors and viewers can change the notification preferences on their accounts and on individual roadmaps.

Written by Jim Semick
Updated this week

Can I pull my roadmap information out later?

Export your roadmap information at any time.

Written by Jim Semick
Updated this week