Collecting Feedback with the Ideas Form

Create a shareable intake form to collect new Ideas and Feedback and automatically add it to your Ideas space.

Overview

Enhanced Feedback Collection with Custom Fields

Product Discovery helps product teams collect and analyze the firehose of feedback that can come from all directions. With the shareable intake form, you can now elicit specific feedback from any stakeholders whose voice is important to you.

Editors can create intake forms and provide prompts about any topics they choose to ask for feedback:

Use the share link to publish the form and start collecting feedback. Submitting ideas through the form will not require a ProductPlan account. This is a new way for product teams to control the intake and collect feedback from customers or external stakeholders.

Submitted ideas will automatically be added to your Ideas space. You can view collections of new Ideas from any form that you create.

Editors can create unlimited forms as needed, and can disable or enable them at any time. If you’re done collecting responses, simply disable the form within your Ideas space.

Enhanced Feedback Collection with Custom Fields

The idea collection form now offers enhanced capabilities for Enterprise customers. When creating your intake form, you have the ability to add custom fields alongside the standard fields. These custom fields – which include text fields, dropdown and multi-select custom options – can be created at either the account or team level. This ultimately allows you to standardize how you collect feedback across your organization.

Once you've set up your custom fields, adding them to your form is straightforward. Simply select the field(s) you want to include. When stakeholders submit their feedback, their responses to these custom fields will be captured and displayed in the idea drawer.

As with all idea forms, no ProductPlan account is required for submission, maintaining the simplicity of gathering feedback from external stakeholders while capturing more structured data.

Need help setting up idea forms? Contact your CSM or Support (chat or support@productplan). We're here to help you make the most of this powerful new feature.