Upgrading, Reducing Licenses or Canceling Your Account

To view your current subscription details and billing term, visit your Account Settings page.

Within the Subscription tab on the left of your Account Settings page, you can:

• Add Licenses

• Update Your Credit Card

• View Billing History

Upgrading your Subscription

Add licenses easily to your subscription mid-term by selecting "Add Licenses" from the Account Settings page. Simply toggle the + icon to the additional licenses you'd like to add and select "Buy Now." The cost of the additional licenses will be pro-rated based on your renewal date.  

Reducing Licenses and Canceling your Subscription

To cancel or downgrade your plan, contact the support team directly at support@productplan.com. Any changes made to your subscription will be reflected at the next renewal date.

Professional and Enterprise subscriptions can contact their dedicated Customer Success Manager directly to cancel. This must be done at least 30 days prior to the renewal date per the terms of agreement. 

For any additional questions about your account, please schedule a consultation with the team here.